Pages

Friday, May 6, 2011

How much do I want to know?

I have been thinking recently about my server monitoring. I have had Nagios running for a while monitoring almost everything in my environment. I find it to be a valuable tool for knowing if something is wrong or an event has occurred. Nagios notifies me on my corporate and personal email with warnings and critical notices.

My Nagios server is not redundent, if our Internet access goes down I wouldn't receive any notifications. So I got to thinking I needed some kind of external monitoring so I can be aware of an outage.  I signed up for http://mon.itor.us and found the free version to be exactly what I need.

Then I started to think about what I have created.  I will now be informed 24/7/365 of the status of my servers/network.  This sounds great in theory but what about my personal life.  I work for an organization that has a small feel but truly does have a large amount of users.  I setup all this monitoring under my own direction and not because it was handed down from above.  Should I give myself the stress of knowing an outage exists or would I be better off being oblivious to it?

One of the problems is I have two audiences: my bosses and my users.  Users want systems up, they want to be able to get their work done, meet their deadlines, etc.  Some bosses, not all, are more OK with some downtime.  They see a few hours in the dark as a time to do other things.  I have to agree with those bosses.  On the other hand I do enjoy my work and take pride that my systems work well are available to the best of my ability.  Providing good service make me feel good and that I make a difference here.

I used to have a blackberry where I got all the emails but it felt like I was always working.  I now hardly ever check my work email on the weekend and after hours.  It feels great.  I now have an optimistic look when I head into work.  I am not stressing on the drive in about fixing this or setting up that.

If I keep monitoring notifications going to my personal email I will be able to stay on top of problems with the servers at the office.  But then if an outage occurs I will feel obligated to fix it.  Is my environment that important where it matters or can it wait till Monday?

0 comments:

Post a Comment